lead ict telephony unified comms analyst Jobs - 1

Lead ICT Telephony Unified Comms Analyst

Hays Specialist Recruitment Limited - Ireland

Employment Type : Full-Time

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. Key Responsibilities: Ensure all incidents and service req...