Employment Type : Full-Time
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboard...
Employment Type : Full-Time
1.Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2.Identify and address safeguarding concerns promptly and effectively. 3.Meet customer service standards and performance goals. 4.Respond to difficult and sensitive cases with empathy, patience, and resilience. 5.Deliver information services across multiple channels (telephone, online, email, and live chat). 6.Resolve service us...
Employment Type : Full-Time
Specific Accountabilities: Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. Identify and address safeguarding concerns promptly and effectively. Meet customer service standards and performance goals. Respond to difficult and sensitive cases with empathy, patience, and resilience. Deliver information services across multiple channels (telephone, online, email, and live chat). Resolve s...
Employment Type : Full-Time
Migrant Help are currently looking for a Grants and Strategic Projects Coordinator to join their team. This role is home based. You will join us on a full time, permanent basis. In return, you will receive a competitive salary of 32,612 per annum. About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision ...
Employment Type : Full-Time
Migrant Help are currently looking for a Client Adviser to join their team. You will join us on a full time, 12 month fixed term contract , with potential to be extended or made permanent. In return, you will receive a competitive salary of 28,639 - Increasing to 32,612 following successful completion of a 6 months probation period. About us: Migrant Help is a leading charity that has been established for over 60 yea...
Employment Type : Full-Time
Migrant Help are currently looking for a Client Adviser to join their team based in Liverpool. You will join us on a full-time, 12-month Fixed-term contract (with potential to be extended or made permanent). In return, you will receive a competitive salary of 28,639 - Increasing to 32,612 following successful completion of a 6 months probation period. About us: Migrant Help is a leading charity that ...
Employment Type : Full-Time
Migrant Help are hosting an exciting and unique opportunity to recruit a Helpline Adviser . You will join is on a full time, 9 month fixed term contract and in return you will receive a competitive salary of 24,603 - Increasing to 27,700 following successful completion of a 6 months probation period. This role is hybrid . About us: Migrant Help is a leading charity that has been established for over 6...