Employment Type : Full-Time
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboard...
Employment Type : Full-Time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors. You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to ...
Employment Type : Full-Time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors. You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to ...
Employment Type : Full-Time
Specific Accountabilities: Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. Identify and address safeguarding concerns promptly and effectively. Meet customer service standards and performance goals. Respond to difficult and sensitive cases with empathy, patience, and resilience. Deliver information services across multiple channels (telephone, online, email, and live chat). Resolve s...
Employment Type : Full-Time
Specific Accountabilities: Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. Identify and address safeguarding concerns promptly and effectively. Meet customer service standards and performance goals. Respond to difficult and sensitive cases with empathy, patience, and resilience. Deliver information services across multiple channels (telephone, online, email, and live chat). Resolve s...
Employment Type : Full-Time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors. You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to ...
Employment Type : Full-Time
Migrant Help are currently looking for a eVisa Client Adviser to join their team.This role is homebased (Covering multiple locations). You will join us on a full time, fixed term until 31 August 2025 (with potential to be extended or made permanent). In return, you will receive a competitive salary of 28,639 - Increasing to 32,612 following successful completion of a 6 months probation period. About us: Migrant Help is a l...
Employment Type : Full-Time
Migrant Help are currently looking for a Helpline Adviser to join their team. You will join us on a full time, 9 month fixed term (with potential to be extended or made permanent). In return, you will receive a competitive salary of 24,603 - Increasing to 27,700 following successful completion of a 6 months probation period. About us: Migrant Help is a leading charity that has been established for over 60 years and ...
Employment Type : Full-Time
Migrant Help are currently looking for a Senior Client Adviser to join their team in Belfast (Hybrid, with attendance at our regional office at least 3 days a week). You will join us on a full time, permanent basis. In return, you will receive a competitive salary of 37,425 per annum. About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice ser...
Employment Type : Full-Time
Hertfordshire Council are recruiting for a number of permanent Experienced Senior Practitioner's to join their Children's Services. 6,000 p/a market enhanced payment plus 1,000 one off welcome payment About the Service: At Hertfordshire County Council, we believe that the children and young people in our care deserve the best. And that means ensuring the social workers who work alongside them are trained, supported, and highly motivated. As an i...