principal consultant contact centre/cx Jobs - 64
Customer Insight Manager CX
Harnham - Data & Analytics Recruitment - London
Employment Type : Full-Time
CUSTOMER INSIGHT MANAGER (CX) UP TO 70,000 LONDON We're working with leading healthcare insurance company who are looking to build out their CX function with a talent manager. You'll have the chance to with a variety of quantitative and qualitative data and oversee VOC to come up with strategic insights to improve customer experience! THE ROLE: The Customer Insight Manager will have the following responsibilities: Utilise quantitative and qualit...
Operations Executive
Blue Square - KT160RS
Employment Type : Full-Time
ARE YOU THE ONE? This is an exciting opportunity to join our Mobile Experience (MX) Customer Experience (CX) team with Samsung. The MX CX support function covers all things Mobile, Tablet, and Computer technologies, shaping the service experience across our partner network. This role is essential in ensuring partners deliver the highest standards of support throughout the customer lifecycle. In this role, you will take the lead in gathering insi...
Customer Insight Manager - CX
Harnham - Data & Analytics Recruitment - London
Employment Type : Full-Time
Role: Customer Insight Manager (CX) Salary: Up to 70,000 Location: London - 2 days a week onsite About the Company: Join a prominent and respected insurance company, working on transforming the insurance space whilst remaining dedicated to enhancing customer experiences. The Role As the Customer Insight Manager, your responsibilities will include: Providing in-depth insights into the full customer journey Translating survey and complaint data in...
CX Housing Technology Project Manager
Connect2Luton - Luton
Employment Type : Full-Time
Connect2Luton are excited to recruit a Technology Project Manager on behalf of Luton Borough Council within their HR Business Support and Recruitment department. Main purpose of position: The Technology Project Manager will be responsible for delivering on a range of projects to ensure that projects deliver, maintain their business focus and that risk is appropriately identified and managed. One of the most important roles of the Project Manager...
Service Desk Lead
Huntswood - G12RX
Employment Type : Full-Time
We are seeking a dedicated and experienced Service Desk Lead to join our existing team based on site in our Head Office in Glasgow! As a Service Desk Lead , you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business proce...
Practice Lead - Datacentre Infrastructure Consultant
Computappoint - SE17ND
Employment Type : Full-Time
Practice Lead - Datacentre Infrastructure Consultant Salary: Up to 110,000 Package : Bonus & Excellent employee benefits Hybrid Model: Remote with infrequent travel to London / Portsmouth (~2 days a month) Type of Role: Senior Consultant About the Role: My client, a leading IT Services organisation is seeking a top-class consultant with subject matter expertise of large-scale Datacentre Infrastructure (DCI) to act as the leading figure of Da...
Programme Manager CX, Retail
Salt Search - London
Employment Type : Full-Time
PROGRAMME MANAGER Omni-channel Customer Experience 475- 500 pd Inside IR35 6 months (rolling) 3 days on-site, London Z1 E2E Customer Experience I am working on a project with one of the most renowned tech innovators and consumer goods companies on the planet. I have just met with one of the organisations global leaders, who leads a team that own the omni-channel retail experience. We are looking for a Programme Manager to join the team and take ...
Field Support Executive
Blue Square - DE10FD
Employment Type : Full-Time
ARE YOU THE ONE? As a Field Support Executive, you will be a core participant in the in driving of the MX Service Delivery Team to ensure that customers get a prompt solution to their query, whether that is by providing technical expertise, in-field training, or the support of a break-fix solution. Regularly visit partner sites to engage with their operations first-hand. You’ll collect feedback, performance data, and KPI insights that will infor...
Customer Champion Challenger
Ageas Insurance Limited - GL34FA
Employment Type : Full-Time
Job Title: Customer Care Champion Contract Type: Full-time – Permanent Salary Range: c 75,000 DOE Location: Bournemouth/Eastleigh/Gloucester Closing Date for applications: Thursday 5th December Customer Care Champion: Ageas Insurance are looking for a Customer Care Champion, who will be responsible for advocating for the customer within Ageas, ensuring that their needs and expectations are met and exceeded. The Cust...
Health Visitor
Tripod Health - W93AL
Employment Type : Full-Time
Work with Tripod and receive: Your registration fees paid for Find your own job bonus of 250. 350 referral fee. 500 Annual bonus. 2 x Free High Quality Tunics (Available in multiple colours and sizes. Health Visitor Vacancy: Central London Community Healthcare NHS Trust Health Visitor. Location: Queen's Park Family Hub, 88 Bravington Road, W9 3AL And The Medical Centre- Westminster Role Available: Band 6 Health Visitor Pay rate: NHS capped rates...