Employment Type : Full-Time
Service Resolution Manager Full-time, Permanent Salary: 39,416 per annum pro rata plus opportunity to earn bonus related pay Location: Tottenham Hale Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. At Newlon we want to deliver great services. Sometimes things go wrong, and we want to provide a quick, reliable and transparent complaint resolutio...
Employment Type : Full-Time
Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills is required to join a well-established housing association. SALARY: 53,256 per annum pro rata Generous Benefits (see below) LOCATION: Hybrid working - partly from the office in Ealing (W5), and the remaini...