service desk analyst - 2nd line Jobs - 66
Service Desk Analyst
Claranet Limited - GL43RT
Employment Type : Full-Time
About The Role Essential Duties and Responsibilities: Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved qui...
Service Desk Analyst
Compass Group UK & Ireland Ltd - B459PZ
Employment Type : Full-Time
Compass Group Plc (Compass) is a 22.9 billion turnover, global organisation and the world’s leading provider of food and support services. With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living comm...
Service Desk Support Analyst Apprentice
QA - NE128EW
Employment Type : Full-Time
About Us: Totally PLC are a supplier of healthcare services working closely with the NHS to deliver quality care across the UK, Totally work in partnership with the NHS to provide a full range of Urgent Care Services including NHS111, GP out-of-hours (GPOOHs), Clinical Assessment Services (CAS) and Urgent Treatment Centres (UTCs), through its subsidiary businesses across England. Our service desk aims to deliver a high-quality IM&T support s...
Service Desk Analyst
Stark Building Materials UK - HD16PZ
Employment Type : Full-Time
What you'll be doing:? The Service Desk Analyst is responsible for providing technical support to end-users, ensuring smooth operations, and maintaining high levels of customer satisfaction. Expertise in Service Now, phone triage, chat systems, and self-service solutions is essential in resolving issues promptly and efficiently. You will be required to: Act as the first point of contact for all end user IT Support issues. Deliver great customer ...
Operations and Support Analyst Apprentice
QA - E18AA
Employment Type : Full-Time
Employer Description: Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester and Glasgow. We provide specialist recruitment services to over 2,000 clients. Founded in 1994, we’ve become renowned for connecting talented candidates and brilliant organisations within the charity, education, finance, government, housing, professional services, property & construction, social ...
1st Line Service desk Analyst
The Portfolio Group - M44FB
Employment Type : Full-Time
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troublesh...
Service Desk Analyst
Addition - Manchester
Employment Type : Full-Time
We are looking for a Service Desk Analyst (24/7 shift pattern on rotation) to join our client, an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment! What You Can Expect Location - Manchester (office based) Industry - IT Services Salary - 30,000 - 35,000 base salary Work type - Permanent Main Responsibilities as a ...
Service Desk Analyst
Deerfoot Recruitment Solutions Ltd - Cambridge
Employment Type : Full-Time
Service Desk Analyst Location: Hybrid / Cambridge (4 days in the office and Friday working from home) Salary: Circa 25k - 30k Reporting to: Service Delivery Manager Overview Our client is seeking a dedicated Service Desk Analyst to join their team in Cambridgeshire. As the first point of contact in the IT department, you will be responsible for efficiently handling a variety of IT issues and service requests across all physical sites, while also...
Service Desk Analyst
Reed Talent Solutions - WF12UF
Employment Type : Full-Time
Join Fujitsu as a 1st Line Support Analyst in Wakefield! Reed Talent Solutions are working alongside Fujitsu , looking to expand their busy Service Desk in Wakefield with multiple 1st Line Support Analysts. We are dedicated to making the world more sustainable by building trust in society through innovation. With a diverse range of products, services, and solutions, we are looking for new members to come and join us, bringing with them strong in...
Service Desk Analyst
VIQU Limited - St. Albans
Employment Type : Full-Time
Service Desk Analyst Remote (UK) Up to 26,000 VIQU have partnered with a leading data protection provider specialising in managed backup, disaster recovery, and cyber recovery services. They are seeking a Service Desk Analyst to join their support team. The successful Service Desk Analyst will be responsible for tasks such as system monitoring, issue management, basic troubleshooting, reporting, and communicating with clients via phone and email...