service desk lead Jobs - 153
IT Service Desk Manager
hireful. - Westbury
Employment Type : Full-Time
Are you an experience IT Service Desk professional looking for your next career move? Are you keen to manage a fast-paced IT Service Desk team? We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk. You will work with your IT Support team to ensure that services are provided efficiently and effectively, ensuring SLA’s are met so the wider business can achieve comp...
IT Service Desk Manager
Xact Placements Limited - Reading
Employment Type : Full-Time
Overview Lead and manage my client’s IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients. Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations. Key Responsibilities Oversee incidents and requests, acting as the escalation point for critical issues. Manage major incidents, change management, and capacity planning. Ensure opti...
Senior Service Desk Engineer
Searchability - Manchester
Employment Type : Full-Time
SENIOR SERVICE DESK ENGINEER Salary up to 31,500 (DOE) Competitive benefits package On-site requirement with set shift patterns - Manchester Office As a Senior Service Desk Engineer you will be ensuring that excellent customer service is provided. About the Client: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development...
IT Service Desk Manager
In Technology Group Limited - North Yorkshire
Employment Type : Full-Time
Service Desk Manager - York - 45,000 Role: IT Service Desk Manager Area: York Salary: 45,000 Hybrid We are currently recruiting for a Service Desk Manager for our MSP client. As the Service Desk Manager, you will be responsible for overseeing the day-to-day operations of our client's Service Desk team, ensuring a high level of customer satisfaction and efficient resolution of IT incidents and service requests. Key Responsibilities: Lead a team o...
Service Desk Team Leader
Acacium Group - BS138BX
Employment Type : Full-Time
Acacium Group Service Desk Team Leader Hybrid - 2 days Homebased and 3 days in Bristol office (BS13 8BX) with travel to London office when required Full Time (37.5 hours per week), Permanent Competitive salary and annual bonus structure Unlock your potential: Do you have Service desk experience and thrive off delivering an exceptional customer experience? Are you looking for career growth in a management role? We have an excitin...
Service Desk Team Leader
DCS Recruitment - Bishop's Stortford
Employment Type : Full-Time
A leading MSP working at enterprise solutions echelon is looking for an expereinced Service Desk Team Lead ; playing a pivotal role in supporting your team of 4 Service Desk Engineers by providing guidance on both process-related and technical queries. You will work closely with your team to ensure high-quality service delivery, developing and implementing strategies for continuous improvement in client relations and support processes. Ideally, ...
IT Service Desk Executive
Clearline Recruitment Ltd - Crawley
Employment Type : Full-Time
Are you interested in IT Support and eager to kickstart your career within a Service Desk role? Do you consider yourself self-motivated, a flexible worker and a great team player? Our client, an expanding and growing IT company, are looking to recruit an IT Service Desk Executive to join their dynamic and friendly team in Crawley. This is an exciting opportunity for an individual with strong Microsoft skills and a passion or interest in IT to le...
IT Service Desk Manager - Hybrid
Robert Walters - Manchester
Employment Type : Full-Time
The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. You are proficient in using a service desk ITSM system and have previously worked to a 2nd line level, demonstrating your tech-savvy nature. You will have strong presentation skills allowing you to communicate effectively, while your ability to motivate performance and lead high-performance teams showcases your ...
ITSM Consultant Service Desk and Request
Hays Specialist Recruitment Limited - Milton Keynes
Employment Type : Full-Time
Your new company We are seeking a knowledgeable ITSM Consultant with a focus on Service Desk and Request Management to lead the design and implementation of these practices for a prestigious client. This role will involve establishing a new service desk that enhances user experience through innovative channels and developing a Request Catalogue that improves access to services for the user community. Your responsibilities Define and communicate ...
Service Desk Manager - Remote role - £52,000
Ashdown Group - Bristol
Employment Type : Full-Time
Service Desk Manager- 52,000 – Fully remote ITIL - Service Desk Lead - Service Desk Manager A highly successful and rapidly growing tech business are looking for an experienced Service Desk Lead to join their Infrastructure team. Reporting to the Head of IT this role is a pivotal one; you will have full ownership of the Service Desk function as you work to drive process improvement. Please note – this role is a rem...