Employment Type : Full-Time
Location : Manchester or another location in the UK (1-2 days a week in the Manchester office) Division : Global Contact Centres Line Manager : Director Service Improvement and Delivery Contract Terms: Permanent, 40 hours per week THE TEAM We support and guide fans by delivering exceptional service because live only happens once. THE JOB Reporting to the Director, Service Improvement and Delivery, Contact Centers, the selected candidate will be ...
Employment Type : Full-Time
ARE YOU THE ONE? Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance. Joining the Customer Experience team at Samsung means being at the heart of customer support across the company. You'll play a pivotal role in driving brand loyalty, contributing to organisational success, and nurturing growth. This is a...
Employment Type : Full-Time
About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Nottingham. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales o...
Employment Type : Full-Time
About the role Sytner BMW Maidenhead is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to stric...
Employment Type : Full-Time
Customer Service Advisor 23,500 - 24,500 dependent upon experience Redhill Are you ready to dive into a dynamic role where every day brings new challenges and opportunities? As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors. SES Water is a forward-thinking local water company dedicated to providing high-qualit...
Employment Type : Full-Time
Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad r...
Employment Type : Full-Time
Sytner Jaguar Land Rover Bristol are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our clients with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that ...
Employment Type : Full-Time
We are looking for…. An exciting opportunity to join a cutting-edge company which takes pride in serving 6m customers keeping them safe and warm every day. As the Service Management and Transition Lead at SGN you will have responsibility for overseeing the adherence to Service Level Agreements and leading the transition of services, including ensuring smooth delivery of services, root cause analysis as necessary, and leading the transition of ne...
Employment Type : Full-Time
Compass Group Plc (Compass) is a 22.9 billion turnover, global organisation and the world’s leading provider of food and support services. With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living comm...
Employment Type : Full-Time
The Service Team Leader will ensure that FINEX FI are working in adherence to WTW's operational requirements. The Role: Reports into the FINEX FI Practice Manager Ensures that all client documentation is accurate and CEM compliant Subject Matter Expert for the FINEX FI SPOE process Ensures that FINEX FI are compliant with WTW Group policies, procedures, and service standards Assists the FINEX FI team with the resolution of complex process ...