Employment Type : Full-Time
At Stonewater, the customer voice is at the heart of everything we do. As a key part of the Customer Voice team, the role of Customer Communications Officer (known internally as Customer Communications Coordinator) is integral to ensuring that we are communicating with customers in a way that is engaging, human, informative and useful. With your teammates, you’ll deliver full-service communications support, ensuring customers get the information...
Employment Type : Full-Time
Here at Stonewater, we are on the lookout for a Customer Experience Administration Assistant to undertake a wide range of administrative tasks to support the Customer Experience Team and deliver the highest levels of quantitative and qualitative performance to its customers. Ensuring all housing administration duties and postal service requirements in respect of incoming and external mail are processed correctly in-accordance with service level ...
Employment Type : Full-Time
Home Based, within a commutable distance of Bristol or Dudley Are you looking to pursue a career in housing? Or perhaps you’ve worked in the sector before and want to feel the buzz of helping families find their forever homes? If so, this could be the role for you! Here at Stonewater, we are looking for a pro-active and practical Lettings Officer to join our Lettings and Empty Homes teams. This role is all about customer service and delivering a...
Employment Type : Full-Time
Fixed Term Contract until 31/03/2025 Here at Stonewater, we are on the lookout for a Filing Administrator to create, update, and maintain records of company documents, including reports, correspondence, invoices, and legal files. Organising physical and electronic files in accordance with company policies and legal requirements, you’ll label, categorise, and store files systematically for easy retrieval, scan and digitise physical files for elec...
Employment Type : Full-Time
Fixed Term Contract until 31/03/2025 Covering East Region Here at Stonewater, we are now looking for a New Homes Coordinator to provide a professional, specialist support service to new homes customers from first point of enquiry through to completion of their home, ensuring high levels of accuracy and regular communication. Working alongside the New Homes Executive, you will be responsible for a wide variety of administrative tasks that form pa...
Employment Type : Full-Time
We’re now looking for a Housing Officer / Customer Partner to join our Homes team within the Damp, Mould and Disrepair team. This role will provide an exceptional customer service, putting customers at the heart of everything you do. You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs, improvements and inspections in our properties. With a compassionate appr...
Employment Type : Full-Time
i xed Term Contract until 09/01/2026, Full Time (40 hours per week) Pay 24,960 per annum and great benefits including: *26 holiday per year with the option to trade and buy more *Health plan *Discounts in high street shops including technology and cycle to work scheme *No weekend working *casual dress code *local and national training opportunities Stonewater, a place to be yourself Do you want to work for a company that encourages you to bring ...
Employment Type : Full-Time
This role is fully home based. Following internal promotion, we’re looking for a Compliance Administrator to join our Homes Team, to contribute towards ensuring compliance with the relevant legislative requirements for sites managed by Stonewater. The successful candidate will provide administrative support to the Compliance Manager and Head of Mechanical & Electrical, you’ll process data pertaining to electrical and specialised system compl...
Employment Type : Full-Time
Home Based Here at Stonewater, we are on the lookout for an Assistant Finance Business Partner to provide support to the Customer Experience (CX) and Homes directorates and contribute to our strategic theme of managing our resources effectively and efficiently, ensuring we have the financial capacity to deliver our priorities and deliver excellent customer service. As our Assistant Finance Business Partner, known internally as Financial Reportin...
Employment Type : Full-Time
Home Based, c overing Milton Keynes or Yeovil and the surrounding areas We’re now looking for a Customer Partner to join our Neighbourhood team, to provide an exceptional customer service and put customers at the heart of everything you do. At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this. We want to build resilient, healthy, happy communiti...