Employment Type : Full-Time
We are looking to recruit an experienced 2nd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. In addition to the technical skills detailed about you should have very good communication skills and...
Employment Type : Full-Time
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an IT / Software Support Engineer to join our multi-award-winning team. The Role at a Glance: SaaS / Software Support Engineer Sheffield (S8) / Hybrid 2 Fixed D...
Employment Type : Full-Time
Are you looking for a new exciting opportunity working as a 1st/2nd Line Support Engineer to be based in Rugby? Salary: 25,000 - 30,000 Main Duties of the Role Deliver a high level of customer service for all support queries Proactively help resolve support tickets across 1st and 2nd line Take ownership of user incidents, changes, and problems, ensuring prompt resolution Escalate more complex issues where necessary Support hardware and software ...
Employment Type : Full-Time
Salary: 35,000 - 45,000 Location: Bath The Role: You will be dealing with incidents or changes that are reported by phone, chat or email, escalations from our 2nd line team, whilst working with the Service Manager to identify areas for improvement for our clients on the Service Desk. Our 3rd line engineers also provide technical expertise to all areas of the business as required, from project planning to security and maintenance. We truly care a...
Employment Type : Full-Time
3rd Line Support Engineer – Global brand – Oxford – Hybrid – 6 month contract – Inside IR35 Rate: 350-400pd inside IR35 Inside IR35 - 6 months contract Oxford – Hybrid (3 days onsite) Overview: We are currently partnered with a Global brand who are looking for a highly skilled 3rd Line Support Engineer with expertise in Microsoft Modern Workplace solutions, particularly Microsoft Intune. You will play a critical role in providing advanced...
Employment Type : Full-Time
2nd Line Support Desk Analyst Maidstone Up to 32k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required As a 2nd line Helpdesk Analyst, you will be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfacti...
Employment Type : Full-Time
Our client, a leading business in the Technology sector is seeking a 2nd Line Engineer to join them on a full-time, permanent basis. Working closely with the Help Desk team, our client is looking for a 2nd Line Engineer to join the business on a permanent basis, providing a high level of technical support to a broad range of clients. The ideal candidate will have strong technical background where you have become used to working on both day-to-da...
Employment Type : Full-Time
Job Title: 2nd/3rd Line Support Engineer Location: Peterborough Salary: 32,000-38,000 per annum Industry: MSP Our client is seeking an experienced IT engineer to join their growing team in Peterborough. As part of their technical support team, you will be responsible for providing high-level troubleshooting and support to end users. This role will involve diagnosing and resolving complex IT issues, collaborating with internal teams, and deliveri...
Employment Type : Full-Time
Are you looking for a new exciting opportunity working as a 2nd Line Service Desk Engineer for a successful Service Provider based in Bristol? Main Duties of the Role Provide 2nd Line Support to customers over the phone and email whilst keeping the ticketing system up-to-date. Manage tickets escalated from 1st line members Maintaining internal documentation Attending customer site when required Your Skills and Experience Experience within a simi...
Employment Type : Full-Time
Job Title: 3rd Line IT Support Engineer Location: Cheltenham (Hybrid/Office-based) Salary: Up to 45,000 DOE Job Type: Full-time, Permanent About the Role: My Client is looking for an experienced 3rd Line IT Support Engineer to join a growing Managed Service Provider (MSP) based in Cheltenham . This is a fantastic opportunity for an IT professional with strong cloud and networking expertise to take on a senior role within a dynamic and fast-paced...