2nd line customer support engineer Jobs - 217

proAV Ltd - E140AD

Employment Type : Full-Time

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing proAV and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line break fix responsibilities within the London Headquarters. One of man...

Key Recruitment Ltd - Waterlooville

Employment Type : Full-Time

Overview: We are seeking an experienced and dynamic Second Line Engineerto join our helpdesk team This role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. You will also be responsible for remediating vulnerabilities and applying security configurations. T he job holder is a direct escalation path within the helpdesk team. You will provide a high level of technical ...


MFK Recruitment - RH15RE

Employment Type : Full-Time

Our award-winning client is seeking a 1st & 2nd Line IT Support Engineer to join their team. Hybrid working is in play, and the successful candidate will work from home for 2-3 days a week. It is essential for the 1st & 2nd Line IT Support Engineer to have their own vehicle as there will be some travel in Surrey & West Sussex. MFK Recruitment has successfully placed 36 IT candidates to the group in the past 5 years, 27 are still with...

DK Recruitment - Truro

Employment Type : Full-Time

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Truro. This is an exciting opportunity to work for a growing Managed Service Provider who offer great career progression alongside extensive training to excel in your IT career. Duties/Technical Skills • Supporting customers on the service desk on a daily basis including automated faults resolution, customer reported fault resolution • Strong communications ...

In Technology Group Limited - Southend-on-Sea

Employment Type : Full-Time

Job Title: 1st Line Support Engineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: 25,000-28,000 per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will be responsible for providing outstanding frontline technical support, and ensure client issues are resolved swiftly and professionally. Key Responsibilities: Respond to incoming calls, emails, and t...

Context Recruitment Limited - London

Employment Type : Full-Time

1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They...

EW Recruitment Limited - NR180WZ

Employment Type : Full-Time

Job title: 1st Line Support Engineer Salary: up to 29k Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Engineer to join their team. Please note their levels between 1st, 2nd and 3rd are fairly large and with that you will be taught a lot, but look for people who are keen to work through the levels and develop with the company. They are a great company who are willing to invest time i...

IT Talent Solutions Ltd - BH241AD

Employment Type : Full-Time

3rd Line Support Engineer We are currently seeking a 3rd Line Support Engineer to join a dynamic IT support team based in Ringwood. This is a full-time, permanent role with a salary starting at 36k, dependent on experience. As a 3rd Line Support Engineer, you’ll be responsible for resolving complex technical issues that 1st and 2nd Line teams are unable to resolve. You’ll act as a senior escalation point, handling critical IT challenges while en...

Proactive Solutions Group Ltd - Taunton

Employment Type : Full-Time

3rd Line Engineer / IT Support Engineer / Technical Support Engineer. We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team. The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices. The ide...

Xact Placements Limited - Bristol

Employment Type : Full-Time

Are you looking for a new exciting opportunity working as a Service Desk Engineer for a successful Service Provider based in Bristol? This will be a hybrid opportunity with an alternating shift pattern including an afternoon shift. Main Duties of the Role Provide 2nd Line Support to customers over the phone and email whilst keeping the ticketing system up-to-date. Manage tickets escalated from 1st line members Maintaining internal documentation ...