Employment Type : Full-Time
About the role; As an Infrastructure Support Engineer you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience i...
Employment Type : Full-Time
Job Title: 2nd Line Support Engineer Location: Witham (full-time onsite) Industry: Managed Service Provider Salary: 27,000-30,000 per annum We have partnered with a growing Managed Service Provider, looking to expand their service desk team. They are a small team of 4 engineers covering 1st-3rd line support to external clients and are looking for someone to sit around their 2nd line support. Responsibilities: Providing 2nd line support for a ran...
Employment Type : Full-Time
Job Title: 2nd Line Support Engineer Location: Hitchin (onsite) Industry: Managed Service Provider Salary: 30-35k (DOE) Job Overview We are seeking a skilled and experienced 2nd Line Support Engineer to join our IT support team. In this role, you will act as an escalation point for technical issues that cannot be resolved by Junior engineers, taking ownership of more complex technical queries and troubleshooting across a range of systems. this w...
Employment Type : Full-Time
Job Title: 2nd Line Support Engineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: 28,000-32,000 per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will be responsible for providing outstanding frontline technical support, and ensure client issues are resolved swiftly and professionally. Key Responsibilities: Respond to incoming calls, emails, and t...
Employment Type : Full-Time
Overview: We are seeking an experienced and dynamic Second Line Engineerto join our helpdesk team This role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. You will also be responsible for remediating vulnerabilities and applying security configurations. T he job holder is a direct escalation path within the helpdesk team. You will provide a high level of technical ...
Employment Type : Full-Time
Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer to be based in Rugby? Main Duties of the Role To hold a high level of customer service for all support queries To consult on infrastructure problems and provide suitable system and networking solutions To take ownership of user complex incidents, changes and problems and be proactive when dealing with user issues. To troubleshoot and resolve the more comple...
Employment Type : Full-Time
Our client are an MSP based close to Witney, Oxfordshire, supplying IT support services to companies based in the local area. Due to expansion, they are looking to hire 2nd level support engineers with 2 - 3 years experience to join a growing team. You will have the following skills and experience: Office 365 Support Azure General PC SW/HW troubleshooting Active Directory Excellent progression exists for diligent hardworkers: progression into 3r...
Employment Type : Full-Time
2nd Line Technician Norwich Outskirts - Hybrid - 28,000- 36,000 We’re supporting a client exclusively, in the search for an experienced IT technician, with 2nd line support experience. Our client is one of the leading Tech support businesses in East Anglia, operating in several counties, with year-on-year growth. You’ll join their experienced team, in Greater Norwich and have access to the newest and emerging support technologies. The role will ...
Employment Type : Full-Time
Are you an experienced 1st / 2nd Line Support Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary, regular social events, and cake Fridays! 1st / 2nd Line Support Engineer Manchester, M33 Full time, Monday – Friday (9am – 5:30pm) Permanent position Salary up to 26,000 per annum depending on experience Full UK driving lice...
Employment Type : Full-Time
2nd Line Support Engineer Swindon 32,000- 37,000 33 Days Holiday Healthcare Cash Plan Retail Discounts EAP Life Insurance Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of Windows and Azure programs to join a well-established business offering a technically fascinating position, a great package, and a very collaborative and welcoming team environment! This company have over 100 years of history behind them...