Employment Type : Full-Time
WSR are looking for a hybrid 2nd Line Support / Client Services Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager (rotating 1 week in office, 1 week remote working) Location: Central London Salary: 42K Personal development opportunities, Pension, Staff Treats, Annual bonus Company overview: Our client is a leading provider of IT managed services in London. They offer a wide range of IT services f...
Employment Type : Full-Time
Service Desk Team Leader Gloucestershire - Hybrid Up to 40k DOE Are you an experienced Service Desk Team Leader or ready to take the next step in your career? We have an exciting opportunity for a Service Desk Team Leader to manage a small team of 1st/2nd Line Support Engineers, delivering top-tier IT support and customer service. Benefits Competitive salary Career progression and professional development Supportive, inclusive team culture Hybri...
Employment Type : Full-Time
About the Role The role with my client involves providing advanced technical support for telecommunication systems, addressing complex issues escalated from the first level of support, and ensuring optimal service reliability and performance. Role Responsibilities Technical Support Deliver second-line support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Diagnose and resolve advanced telecommunications issues es...
Employment Type : Full-Time
Job Title: 1st/2nd Line Support Engineer Location: Luton (full-time onsite) Industry: Managed Service Provider (MSP) Salary: 25,000- 28,000 per annum About the Role: We are currently recruiting for a 1st/2nd Line Support Engineer to join a dynamic and fast-paced Managed Service Provider (MSP) based in Luton, supporting SMEs. This is an exciting opportunity to further your IT career by working with a broad range of clients across multiple sectors...
Employment Type : Full-Time
Technical Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to 40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting wi...
Employment Type : Full-Time
IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to 40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server ...
Employment Type : Full-Time
Job title: 1st Line Support Engineer Salary: up to 29k Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Engineer to join their team. Please note their levels between 1st, 2nd and 3rd are fairly large and with that you will be taught a lot, but look for people who are keen to work through the levels and develop with the company. They are a great company who are willing to invest time i...
Employment Type : Full-Time
2nd Line Service Desk Analyst Location: Wolverhampton Salary: 32,000 My client is a well-established MSP based in Wolverhampton, delivering comprehensive IT support and solutions to a wide range of clients across various industries. Their commitment to excellent customer service and cutting-edge technology has earned them a reputation as a trusted IT partner. They are looking for a 2nd Line IT Engineer to join their growing technical team and pr...
Employment Type : Full-Time
Role: Retail IT Service Desk Analyst (2nd Line Support) Contract: 6 Months (Potential Extension) Salary: Up to 53,000 per annum (DOE) Location: Fareham - 2 days WFH Are you passionate about technology and driven to provide outstanding support? We're looking for a tech-savvy and customer-focused individual to join a dynamic IT Service Desk team for a luxury brand in Fareham. In this role, you will: Be the go-to expert for resolving technical issu...
Employment Type : Full-Time
Working in a small and friendly team of 3, you will provide on-site 1st and 2nd line tech support to 130 users. Hours of work are 9-5, Monday to Friday. This is a fully office-based role. Salary is 30,000, competitive salary, 25 days hols plus BH’s, parking. OVERVIEW OF THE ROLE Be the first point of contact for all IT issues via the ticketing system, logging and categorising all queries Resolving or escalating incidents, keeping detailed record...