Employment Type : Full-Time
The Complaints Resolution Analyst is a key role within Business Operations, and will report to the Complaints Manager. *This is a 12 month fixed-term contract* The role has two key objectives: To ensure that all Customer queries and complaints are dealt with in a timely and efficient manner, are fully and accurately captured and documented, are thoroughly investigated, and ensuring fair outcomes for Customers at all times. Assisting the Complain...
Employment Type : Full-Time
Employer description: For over 20 years, Sapphire has delivered industry-leading IT security solutions to public and private sector clients across the UK and Ireland. Overview: We are looking for an enthusiastic individual who can take a role in security event investigations and resolving security incidents within our central-Glasgow SOC. Supported by senior Security Analysts, the role of a Cyber Security Analyst Apprentice is respon...
Employment Type : Full-Time
To provide exceptional levels of support to Account Managers & key stakeholders, in purchasing data analysis, administration, client service and contract management support. Client Details A leading procurement specialist with over 30 years of experience collaborating with clients and suppliers, leveraging a vast network of experts and resources to drive value and enhance offerings, provide industry insights, innovative solutions, and custom...
Employment Type : Full-Time
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. 25,000 salary (negotiable), on site in Derbyshire, 1 day hybrid per week after training. To apply Who are we? Our client are an industry leader, nationwide within the manufacturing and construction industries. You will be joining a growing service desk team who look afte...
Employment Type : Full-Time
IT Service Desk Analyst Remote/Liverpool (on site once a week) 3 months 150 per day (Inside IR35) An IT Services Analyst is required for our client based in Liverpool. Following the Hybrid working policy, you'll provide assistance with various client-facing software. Working on the IT Client Services team, you will record and resolve support incidents/service requests when received and escalate issues to appropriate teams, whilst ensuring that t...
Employment Type : Full-Time
Service Desk Analyst Office based in Birmingham Salary of 35,000 plus benefits Permanent role May be required to work overtime, weekends and be flexible with start / finish times ABOUT THE CLIENT: Our client, stands as a beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workfor...
Employment Type : Full-Time
Service Delivery Analyst / Change Management / Major Incident / ITIL / Risk Management Role: Service Delivery Analyst Salary: 38,500 - 40,000 Location: Manchester - Hybrid The Client: A leader in the insurance industry is looking to add a Service Delivery Analyst to their impressive IT team. They're ideally looking for someone who experienced in ITIL and has experience in Major Incident Management. What’s needed for me to be considered? ITIL exp...
Employment Type : Full-Time
Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould be required to triage and resolve tickets (Non law firm specific and Law firm specific tickets). The Id...
Employment Type : Full-Time
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. 25,000 salary (negotiable), on site in Derbyshire, 1 day hybrid per week after training. To apply Who are we? Our client are an industry leader, nationwide within the manufacturing and construction industries. You will be joining a growing service desk team who look afte...
Employment Type : Full-Time
Customer Service Analyst | 26,150 | Nottingham NG8 Monday to Friday on a rolling shift pattern (between 8:30 AM and 6 PM) 6 AM – 2 PM shift is available post-probation and security clearance Fantastic benefits & career progression Do you have strong IT and Customer Service knowledge and you're seeking a new challenge? We are looking for an exceptional candidate who has strong communication skills and a good solid background in Cu...