Employment Type : Full-Time
Primary Details Time Type: Full time Worker Type: Employee Complaints and Quality Analyst Chelmsford or Stafford Permanent (Hybrid) At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The opportunity We're looking for an experienced Complaints and Quality Analyst /Quality Performance Analyst to join our Operations Performance Improvement team on a full tim...
Employment Type : Full-Time
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our c...
Employment Type : Full-Time
Senior Complaints Lead Location: Pitsea Job Type: Temporary (Immediate Start) Hourly Rate: PAYE 15.84 / 21.89 umbrella We are seeking a Senior Complaints Lead to manage and respond to escalated complaints and enquiries sent to the CEO’s office or raised by MPs and Councillors. This role requires efficient resolution of issues in compliance with the Housing Ombudsman Complaint Handling Code, ensuring high standards of customer service and or...
Employment Type : Full-Time
Senior Complaints Lead Location: Pitsea Job Type: Temporary (Immediate Start) Hourly Rate: PAYE 15.84 / 21.89 umbrella We are seeking a Senior Complaints Lead to manage and respond to escalated complaints and enquiries sent to the CEO’s office or raised by MPs and Councillors. This role requires efficient resolution of issues in compliance with the Housing Ombudsman Complaint Handling Code, ensuring high standards of customer service and or...
Employment Type : Full-Time
Senior Complaints Lead Location: Pitsea Job Type: Temporary (Immediate Start) Hourly Rate: PAYE 15.84 / 21.89 umbrella We are seeking a Senior Complaints Lead to manage and respond to escalated complaints and enquiries sent to the CEO’s office or raised by MPs and Councillors. This role requires efficient resolution of issues in compliance with the Housing Ombudsman Complaint Handling Code, ensuring high standards of customer service and or...
Employment Type : Full-Time
The key purpose of the Registered Manager role within Reed is to promote community care services within the designated location. The Registered Manager will be responsible for continued growth and development of the service and is required to achieve and maintain CQC registration. This role drives the provision of services to adults, children, and young people of all abilities and in all aspects of person-centred care and we work hard to maintai...
Employment Type : Full-Time
Senior Complaints Lead Location: Pitsea Job Type: Temporary (Immediate Start) Hourly Rate: PAYE 15.84 / 21.89 umbrella We are seeking a Senior Complaints Lead to manage and respond to escalated complaints and enquiries sent to the CEO’s office or raised by MPs and Councillors. This role requires efficient resolution of issues in compliance with the Housing Ombudsman Complaint Handling Code, ensuring high standards of customer service and organis...
Employment Type : Full-Time
Job Advert: Dispute Resolution Lead Location: 1 Sussex Place, London, W6 9EA (Hybrid) Salary: 35.41 per hour (Umbrella) Contract: Temporary, Monday to Friday, 9:00 am - 5:00 pm (18 November 2024 - 9 February 2025) Working Arrangement: Hybrid (3 days in-office: Tuesday, Wednesday, plus 1 other; 2 days remote) Key Responsibilities Act as a subject matter expert in resolving escalated complaints, ensuring compliance with the Housing Ombudsman Compl...
Employment Type : Full-Time
A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage Provide support to Heads of Service, Service Directors and managers at the review stage o...
Employment Type : Full-Time
A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage Provide support to Heads of Service, Service Directors and managers at the review stage o...