complaint resolution Jobs - 115
Contact Centre Advisor L1
Calor Gas Limited - Neath
Employment Type : Full-Time
Contact Centre Advisor Location: Neath Type: Fixed term contract, Hybrid – 3 days on site Salary: 24,570 At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers. It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible. As a Contact Centre Advisor at Calor, you'll be more...
Pension Complaint Reviewer - remote
Candidate Source Ltd - EH11TG
Employment Type : Full-Time
We have a fantastic opportunity for an experienced Pension Complaint Reviewer well versed in the end-to-end complaints process to join a project offering remote working. You will be responsible for complaints regarding life and pension products, from transfer delays to bereavement pay out issues and everything in between. The key focus of the role is to ensure the customer receives excellent service from the start, through to resolution, i...
Pension Complaint Reviewer - remote
Candidate Source Ltd - RG12HN
Employment Type : Full-Time
We have a fantastic opportunity for an experienced Pension Complaint Reviewer well versed in the end-to-end complaints process to join a project offering remote working. You will be responsible for complaints regarding life and pension products, from transfer delays to bereavement pay out issues and everything in between. The key focus of the role is to ensure the customer receives excellent service from the start, through to resolution, i...
DC Pensions Team Leader
WTW - RH11WS
Employment Type : Full-Time
We are hiring for a Team Leader Lifesight Customer Care. Willis Towers Watson (WTW) is a leader in the marketplace. They offer excellent opportunities for experienced pension professionals. This role is sits within the Lifesight Team within WTW. LifeSight is WTW’s master trust, a defined contribution multi-employer pension trust for employers who benefit from high-quality, low-risk, market-competitive pension provision without the governanc...
Resolution Technical Lead - LGPS Pensions
Local Pensions Partnership - PR18XJ
Employment Type : Full-Time
Resolution Technical Lead - LGPS Pensions Hybrid working with 2 days per week in our Preston Office (PR1). Fully Home working contracts will be considered for candidates living 50 miles from our offices in Preston. Salary circa 50 - 55k DOE. A glance at the role and LPPA: A brand-new opportunity has arisen for an experienced LGPS technical lead to join our team. The role combines technical knowledge of LGPS pensions and general pensions legislat...
Senior DC Pensions Administrator - Complaints
WTW - RH11WS
Employment Type : Full-Time
We are hiring for a Complaints Senior Administrator who would be based in our Redhill office. Reporting into the LifeSight Complaints Manager, you will be actively responsible for processing complaints and dissatisfaction cases raised with LifeSight. This includes identifying complaints trends and issues and reporting them to the LifeSight Complaints Manager. Alongside your team you will ensure a high quality and well-regarded service is provide...
Complaints Handler Insurance
QBE Management Services (UK) Limited - Leeds
Employment Type : Full-Time
Primary Details Time Type: Full time Worker Type: Employee Complaints Handler (Insurance) Leeds with hybrid working Due to continuous growth, we are currently looking for a Complaints Handler to join our team in Leeds. In this role, you will manage Core, Complex and Reinsurance Company and Lloyd's complaints, and other associated activities. An integral part of Claims Governance within Claims Performance, you’ll support regulatory complian...
Home Experience Resolutions Manager
Reed - CR02AJ
Employment Type : Full-Time
Home Experience Resolutions Manager – Housing sector – PAYE 25.64 / Umbrella 32.03 p/h (inside IR35) – 5 Month interim contract – Hybrid - Croydon Reed Talent Professionals are supporting a reputable Housing Association in the search for a Customer Relations Manager to join their expanding team. The Customer Resolutions Manager will play a key role within the Home Ownership team, leading the effective resolution of customer complaints, ensuring ...
Complaints Investigator / Escalation Caseworker / Stage 2
AWD online - W52NU
Employment Type : Full-Time
Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills is required to join the Complaints Division team of a housing association. SALARY: 53,256 - 56,000 pro rata (DOE) Generous Benefits (see below) LOCATION: Hybrid working - partly from the office in Ealing (...
Complaints Investigator / Complaints Handler
AWD online - W52NU
Employment Type : Full-Time
Complaints Investigator with previous complaint handling experience from first stage through to the more complex regulatory responses, exceptional customer service skills and excellent verbal and written communication skills is required to join a Complaints Division team at a well-established housing association. SALARY: 34,628 - 36,450pro rata Generous Benefits (see below) LOCATION: Hybrid working - partly from the office in Ealing (W5), and th...