Employment Type : Full-Time
Job Title : Complaints Officer Location: Remote Salary: Up to 31,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lunch and learn sessions Free hot drinks ...
Employment Type : Full-Time
Complaints Officer wanted! An exciting opportunity has arisen for an enthusiastic, confident individual to step into the role of Complaints Officer with our client in the banking industry. If you are driven by exceptional customer service and possess a knack for problem-solving, we want to hear from you! About the Role: As a Complaints Officer, you will be at the heart of the Member Services Team, supporting members and ensuring their voices are...
Employment Type : Full-Time
Job Title : Complaints Officer Location: London Hybrid 2 days WFH 3 days office based Salary: Up to 35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lun...
Employment Type : Full-Time
Looking for a Complaints officer to join a leading Property Services Company based in Milton Keynes Offering a competitive salary of up to 31,000 benefits Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Be responsible for taking ownership and managing complaints through to resolution in line with policy Ensuring agreed targets are del...
Employment Type : Full-Time
Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Merseyside. The role is on an initial 3-month temporary contract, likely to be extended. The hourly rate is 22.45 per hour and office attendance is required 5 days per week for initial training, moving to a hybrid pattern of 3 days in office, and 2 days from home. The role: Manage a caseload of stage 1 and 2 complaints in relation to all serv...
Employment Type : Full-Time
About the Role We are seeking a Complex Complaints Officer to investigate and resolve complex housing complaints, ensuring excellent customer service and service improvements. Key Responsibilities Investigate and resolve multi-faceted complaints across housing services. Ensure timely responses to complaints and Cabinet Member enquiries. Identify trends and recommend service improvements. Prepare detailed reports on complaint findings and resolut...
Employment Type : Full-Time
Complaints Investigation Officer required for our established client. Yearly salary will be 27,000, working 37 hours a week . This is a temporary position, for 3-6 months. 3 days a week spent in the Southend office, and 2 days working from home. Duties: Log complaints Maintain communication with residents to keep them updated Investigate complaints ; involving staff, managers and directors where appropriate Respond to complaints in line, and to ...
Employment Type : Full-Time
Job Title: Complaints Officer (Housing) Location: Hounslow TW3 3EB - Hybrid working (1 day a week in office) Hourly rate 22.08 PAYE / 28.73 Umbrella Per Hour Contract Length: 6 month assignment (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Key aspects: Ensure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints P...
Employment Type : Full-Time
Purpose of the Role The Security and Customer Service Officers are responsible for following all client, site and company policies and procedures to ensure the safety and security of the Queensgate Shopping Centre, Peterborough. This position is customer facing and frontline and therefore requires the relevant license to fulfil the overall requirements. All staff are expected to be upstanding brand ambassadors. Key Responsibilities To carry out ...
Employment Type : Full-Time
Complaints Officer – General Servicing | 190 per day | 6-Month Contract | Edinburgh Join a Leading UK Financial Services Provider Are you a problem-solver with a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where you can make a real impact? Our client, a UK leader in Pensions and Life Assurance , is looking for dedicated Complaints Officers to join their team in Edinburgh. You’ll play a key role ...