Employment Type : Full-Time
Senior IT Service Desk Manager Our client provides end to end IT Solutions and Managed IT Services for small to medium-sized businesses. They provide Consultancy, Installation, and IT Support Services. They are looking for a Senior IT Service Desk Manager who will lead a small team of technical specialists who provide office-based telephone support and onsite client installations. Key Responsibilities are: Line management of the Technical Specia...
Employment Type : Full-Time
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exci...
Employment Type : Full-Time
Service Desk Manager - Lead, Mentor, and Make an Impact ?? Basingstoke (3 days a week in the office) ?? 40,000 - 50,000 ? IT Service Provider Are you an experienced IT professional who thrives on people management, mentoring, and service improvement rather than just technical troubleshooting? Do you have experience of working in an IT Service Provider environment? If so, this role could be for you. This isn’t a hands-on technical role, but havin...
Employment Type : Full-Time
IT Service Delivery Manager – 3-month contract – Birmingham/Remote – Hybrid My Customer is looking for an IT Service Delivery Manager, you will oversee a team handling approximately 600 calls per week , supporting a user base of 2,500 . You will be responsible for ensuring high-quality IT support, driving continuous service improvement, and maintaining strong vendor relationships. The IT Service Delivery Manager is required onsite 2 days per wee...
Employment Type : Full-Time
Our fantastic client on the outskirts of Cardiff is partnering with us to recruit an experienced IT Service Delivery Manager to join their growing team. Our client is known for their first-class service delivery, and this role is a key addition to support the further growth of their service desk provision, where you will be responsible for overseeing the strategic delivery of Managed Services to all clients. We are seeking a candidate with exten...
Employment Type : Full-Time
Service Desk Technician - IT and Telecoms 25-30k per annum Perm, Full Time Our client specialises in providing connectivity solutions and collaboration tools to businesses, focusing on driving growth and delivering exceptional customer experiences. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and effective solutions. With a suite of services including Conn...
Employment Type : Full-Time
The Role: The role of the IT Service Delivery Manager is to deliver effective IT Service Management and support across the organisation, ensuring seamless relationship management with the Group third-party IT Service Desk and overseeing all inherited legacy IT support through acquisition, pre-migration, and integration phases. This role encompasses the ownership, creation, communication, and maintenance of IT policies, governance frameworks, use...
Employment Type : Full-Time
Service Delivery Manager Sheffield Home working Up to 55,000 Your new role Ensuring exceptional levels of client and customer satisfaction through effective management and continuously improving support processes. The role involves strategic planning, team leadership, and collaboration with other departments to meet the wider Operations Department's strategic objectives. Responsibilities Oversee service delivery and ensure an excellent delivery ...
Employment Type : Full-Time
Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad r...
Employment Type : Full-Time
Job Description We’re looking for a Service Delivery Analyst to join our IT Delivery Team in Leighton Buzzard. As a Service Delivery Analyst, you will provide support to the Senior Service Delivery Managers and overall Service Delivery team. You will assist in ensuring that the Technology services are being delivered to the business as per agreed SLA’s as well as working closely with business units to continually improve the Technology services ...