Employment Type : Full-Time
About The Role Essential Duties and Responsibilities: Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved qui...
Employment Type : Full-Time
Are You A Tech Troubleshooter Extraordinaire?! If so look no further! We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a full time, permanent basis. Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK’s leading supplier of intelligent traffic enforcement and management soluti...
Employment Type : Full-Time
Spicerhaart beliefs: When you join Spicerhaart you become a valued part of the Spicerhaart family , which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputa...
Employment Type : Full-Time
Employer Description: GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions. With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify...
Employment Type : Full-Time
Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad r...
Employment Type : Full-Time
As an apprentice Service Management Analyst (ICT Support) you will be deployed with our client organisations and get hands-on experience. You will get an opportunity to gain new skills by working alongside experienced staff from TCS and stakeholders from other client functions. What you’ll do at work: Work within Application Development and Maintenance (ADM) area getting exposure to a complex enterprise IT landscape with multiple technologies, p...
Employment Type : Full-Time
Join Our Team: IT Service Desk Second Line Support Are you passionate about IT support and delivering exceptional service? Salary - 28,000 - 32,000 We’re looking for a proactive, organized, and skilled IT Service Desk Second Line Support Analyst to join our dynamic team. In this crucial role, you will directly impact the efficiency of the business by ensuring smooth operations, resolving complex IT incidents, and providing top-tier support to ou...
Employment Type : Full-Time
Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. It’s an exciting time to join our digital team as we have developed an award-winning Omni Channel Digital Solution for food and drink ordering such as apps, kiosks and kitchen management systems and are at the forefront of deploying emerging technologies such as frictionless, AI tray scanning and robotics. We’re looking fo...
Employment Type : Full-Time
Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team. As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners. Essential Skills & Experience...
Employment Type : Full-Time
Service Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to 29,000 (DOE) Brighouse, West Yorkshire, My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and ...