Employment Type : Full-Time
Service Desk Analyst We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract Responsibilities - Initial triage of tickets Logging tickets in Remedy with all relevant detailed information Identifying issues, apply fix if known Escalating tickets to relevant team if unable to resolve Password resets for various systems including Active Directory. Updating drivers on laptops Investigating faults within ...
Employment Type : Full-Time
Network IT is currently recruiting for a Service Desk Analyst to join our client on a 6 - month initial contract, which is Inside IR35. Based in Norwich you will be expected to work On-Site 5 days per week . You will be reporting to the IM&T Service Desk Specialist/Team Manager. You will provide ‘first line’ technical support to the Trusts IT users, located across all sites: Role: Service Desk Analyst Status: Inside IR...
Employment Type : Full-Time
IT Service Desk Analyst Remote/Liverpool (on site once a week) 3 months (Could go permanent if you like) 150 per day (Inside IR35) An IT Services Analyst is required for our client based in Liverpool. Following the Hybrid working policy, you'll provide assistance with various client-facing software. Working on the IT Client Services team, you will record and resolve support incidents/service requests when received and escalate issues to appropri...
Employment Type : Full-Time
We are currently recruiting for a Service Desk Analyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role, with the potential to go permanent for the right candidate. You would be working Monday to Friday, 37 hours a week, working 08.30-17.00 Mon/Thur and 08.30-16.30 Friday. Please note: Experience working in a Service Desk Analyst post is required. This role is fully on site, therefore th...
Employment Type : Full-Time
Bristow Holland is seeking a dynamic and motivated Service Desk Analyst to join a team that combines technical expertise with exceptional customer service. This fully remote position offers the opportunity to work with diverse technologies while contributing to a collaborative and supportive environment. You’ll provide first-line support to both external customers and internal users, ensuring seamless and efficient resolutions to technical issue...
Employment Type : Full-Time
Service Desk Analyst (Late Shifts) Hybrid / Peterborough office- 3 days in office. Only after training is completed (4-6 weeks) 6-month contract starting at 1st of January (likely to extend & paid weekly) 37.5 hours per week - overtime available Hours between Midday and Midnight Weekend work is required on a rotational basis Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and ...
Employment Type : Full-Time
We are looking for an enthusiastic individual with a passion for technology and a basic understanding of IT service desk operations. The ideal candidate will have experience in a customer-facing role, strong problem-solving skills, and excellent communication abilities. A commitment to delivering outstanding customer care and a keen eye for detail are essential. The role is part of a small team, operating within business hours (Monday to Friday,...
Employment Type : Full-Time
Job description Primary Skill Service Desk User queryissue handling Ensuring user queries or issues are captured validated and triaged for further processing Communicating with users Ensuring that various types of information are communicated to users through the appropriate channels OptimizationEnsuring improvement of the two previous processes through analysis reviews and reporting as well as through automation competence building knowledge sh...
Employment Type : Full-Time
Ready to be the first line of defence for IT issues? ???? Do you thrive on solving problems and providing excellent customer support? We’re looking for a 1st Line Support Analyst to join an ambitious IT Managed Service Provider based in Portsmouth . If you love troubleshooting and have a passion for technology, this could be the perfect role for you! What’s in it for you? Salary : 26,000 per annum 15% on shift allowance - OTE of 30,000 per annum...
Employment Type : Full-Time
Your new company and role We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-p...