Employment Type : Full-Time
The Opportunity… In partnership with Supreme Staffing, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training. Please note: You will need to have the right to live and work in the UK & be based within the West Midlands. IT Infrastructure Savvy enough to...
Employment Type : Full-Time
The Opportunity… In partnership with Supreme Staffing, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training. Please note: You will need to have the right to live and work in the UK & be based within the West Midlands. IT Infrastructure Savvy enough to...
Employment Type : Full-Time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and deliver...
Employment Type : Full-Time
Our client is seeking an experienced Senior Service Desk professional to manage and oversee a team of four. The successful candidate will be responsible for ensuring the service desk runs smoothly and efficiently, maintaining seamless service continuity for customers and ensuring all activities meet the required service level agreements (SLAs). Key Responsibilities: Service Desk Management: Manage the day-to-day operations and requirements of th...
Employment Type : Full-Time
DK Recruitment are seeking a 1st Line Support Engineer on behalf of our client based in Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology.. This is a great opportunity for someone who has 1-2 years experience working on a busy service desk seeking a role that can offer great career progression and training opport...
Employment Type : Full-Time
3rd Line Engineer Up to 43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers...
Employment Type : Full-Time
Service Desk Manager My client is seeking an experienced and proactive Service Desk Manager to lead their growing team of 20 colleagues across our Service Desk function. This includes direct line management of 4 Service Desk Schedulers and 16 Service Desk Analysts, covering both weekday and 24/7 shift operations. You will play a crucial role in driving the performance, efficiency, and customer satisfaction of the Service Desk, ensuring service l...
Employment Type : Full-Time
Role: 1st Line Support Engineer Reports to: Service Desk Location: NW London - 5 days on-site Essential requirement: Fast paced MSP experience Summary The 1st Line Support Engineer plays a key role within our client-focused Technical Support team, delivering exceptional service to our customers. As the primary point of contact for technical inquiries, this position is essential to the Support department. The 1st Line Support Engineer is responsi...
Employment Type : Full-Time
Our client are seeking an experienced 3rd Line IT Operations Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location:...
Employment Type : Full-Time
Our client are seeking an experienced 3rd Line IT Operations Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location:...