Employment Type : Full-Time
Summary We are an award-winning IT Managed Services provider, based in London and have opened a fantastic opportunity for a career minded Service Desk Manager within one of our winning teams. With support from your Team Leader, you will lead, coach and inspire a team of service desk engineers providing them with clear KPI’s required to deliver a successful support service. The goal of the service desk manager is to achieve industry leading emplo...
Employment Type : Full-Time
About CEF: CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. We in IT are delivering value to our business and our customers with the innovative solutions...
Employment Type : Full-Time
Company description: ClearCourse Job description: Are you a tech-savvy leader with a passion for customer service? Do you have a deep understanding of the golf industry and want to make an impact in a fast-paced support environment? If so, we have the perfect role for you! Club Systems is looking for a highly motivated and experienced Support Desk Manager to lead our team of support analysts, oversee our technical support processes, and ensure a...
Employment Type : Full-Time
The starting salary for this permanent position is 52,047 per annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. The team is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required. There is an expectation to attend the office, at least once a week. R...
Employment Type : Full-Time
Overview Ref: 103609 Service Desk Team Leader / ITIL Exciting opportunity to lead the daily operations of a growing service desk, ensuring efficient and effective support services for end-users. This role involves supervising a team of service desk analysts, coordinating tasks, and providing technical guidance to ensure timely incident resolution and superior customer service. Role Responsibilities Responsibilities will include: Leading and supe...
Employment Type : Full-Time
Head of Service Management What are you looking for in your next role? A slow-moving role in a sleepy industry? A small team with very limited potential, and a tiny client base with a low satisfaction rate? In that case, this role is not for you. We are looking for a Head of Service Management to join our rapidly-expanding tech hub in the heart of Neath, to take the lead on team management while ensuring that our valued clients continue to recei...
Employment Type : Full-Time
IT Service Desk Team Lead – Andover – 36,225 Are you an experienced Service Desk Team Lead looking to progress your career? Or even a Senior Service Desk Analyst looking to lead a small team? We are working with a rapidly growing industry disrupter based in Andover, Hampshire who are looking for a Service Desk Team Lead to join their IT function. This unique organisation have been rapidly growing year on year for over a decade and are continuing...
Employment Type : Full-Time
Help Desk Lead / Manager - Financial Services The Helpdesk Team Lead will oversee the IT helpdesk team, ensuring efficient and effective support for Windows desktop environments. This role involves managing the Jira Service Desk platform, with a strong focus on automation and platform engineering to enhance service delivery and user satisfaction. Requirements for this role: In-depth knowledge of IT systems, software, and hardware(Windows 11, Off...
Employment Type : Full-Time
Join a forward-thinking MSP that's committed to delivering top-tier IT solutions and support to a diverse range of businesses. Known for its dynamic approach and tech-driven culture, this company is focused on creating a collaborative, growth-oriented environment. With strong partnerships with industry giants, they offer exciting opportunities for experienced engineers looking to take their skills to the next level. Service Desk Team Leader Midd...
Employment Type : Full-Time
?? Service Desk Team Leader - Exciting Opportunity with a Thriving IT Client! ?? Are you ready to join a forward-thinking IT company that values innovation, teamwork, and outstanding customer service? Our client, a leading provider of IT solutions and managed services, is on the lookout for an experienced Service Desk Team Leader to oversee their dynamic service desk team. ?? Location: Horsham (Must be a driver with your own transport) ?? Salary...