Employment Type : Full-Time
IT Service Desk Team Lead – Andover – 36,225 Are you an experienced Service Desk Team Lead looking to progress your career? Or even a Senior Service Desk Analyst looking to lead a small team? We are working with a rapidly growing industry disrupter based in Andover, Hampshire who are looking for a Service Desk Team Lead to join their IT function. This unique organisation have been rapidly growing year on year for over a decade and are continuing...
Employment Type : Full-Time
Head of Service Management What are you looking for in your next role? A slow-moving role in a sleepy industry? A small team with very limited potential, and a tiny client base with a low satisfaction rate? In that case, this role is not for you. We are looking for a Head of Service Management to join our rapidly-expanding tech hub in the heart of Neath, to take the lead on team management while ensuring that our valued clients continue to recei...
Employment Type : Full-Time
Help Desk Lead / Manager - Financial Services The Helpdesk Team Lead will oversee the IT helpdesk team, ensuring efficient and effective support for Windows desktop environments. This role involves managing the Jira Service Desk platform, with a strong focus on automation and platform engineering to enhance service delivery and user satisfaction. Requirements for this role: In-depth knowledge of IT systems, software, and hardware(Windows 11, Off...
Employment Type : Full-Time
Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Te...
Employment Type : Full-Time
Join a forward-thinking MSP that's committed to delivering top-tier IT solutions and support to a diverse range of businesses. Known for its dynamic approach and tech-driven culture, this company is focused on creating a collaborative, growth-oriented environment. With strong partnerships with industry giants, they offer exciting opportunities for experienced engineers looking to take their skills to the next level. Service Desk Team Leader Midd...
Employment Type : Full-Time
?? Service Desk Team Leader - Exciting Opportunity with a Thriving IT Client! ?? Are you ready to join a forward-thinking IT company that values innovation, teamwork, and outstanding customer service? Our client, a leading provider of IT solutions and managed services, is on the lookout for an experienced Service Desk Team Leader to oversee their dynamic service desk team. ?? Location: Horsham (Must be a driver with your own transport) ?? Salary...
Employment Type : Full-Time
IT Service Desk Team Leader Hybrid Working - Birmingham, West Midlands / Remote Working 35,000 Per Annum Plus Corporate Benefits (Pension, Private Medical Cover, 25 days holiday) Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and an accomplished, Midlands based IT Service Desk Manager is required to join them to support their strategic project initiatives. The ...
Employment Type : Full-Time
Service Desk Manager – ITIL | Service Transformation | Customer-Centric Focus | Gloucester | 54,000 Our client is seeking a Service Desk Manager with a strong track record in transforming IT support services . This is an exciting opportunity to lead the evolution of their IT Service Desk , driving improvements in efficiency, user experience, and ITIL best practices . The Role The successful candidate will take ownership of the Service Desk funct...
Employment Type : Full-Time
Service Desk Manager - London IT Managed Services An exciting and ambitious managed service provider (MSP) are looking for a Service Desk Manager to join their team. They provide all areas of IT support to SME clients across a variety of different industries including accounting, finance and legal firms. This is a great opportunity to be involved with some exciting projects as well as gain personal and career development within a fast-growing MS...
Employment Type : Full-Time
Job title - Service Desk Analyst Location - Bedford, MK42 (minimum 2 days in office) Contract - Permanent, Full-Time 8am-6pm Start Date - Asap Salary - 37,938 to 39,513 per annum We are looking for a Service Desk Analyst to join our Technology team and provide first-line ICT support across the Council. You will be responsible for resolving technical issues, managing service requests, and ensuring high levels of customer satisfaction. Under direc...