Employment Type : Full-Time
A growing business based in West London is seeking a technically adept and hands-on IT Service Desk Team Lead to oversee the IT Helpdesk, ensuring efficient and effective IT support to all users globally. You'll provide guidance and support to the Helpdesk Team to ensure high levels of performance, whilst developing and implementing policies, procedures, and best practices. From a technical standpoint you’ll manage escalations and complex ...
Employment Type : Full-Time
Head of IT Services- Cardiff Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy. The...
Employment Type : Full-Time
You must be fully eligible to work in the UK and possess a full UK driving licence to apply for this position The Company Become part of a vibrant team committed to delivering exceptional technology support and services for a leading, forward-thinking organisation. This role involves deploying and maintaining technology solutions, ensuring smooth operations across various sites in the North East. You'll provide a mix of desk-based, rem...
Employment Type : Full-Time
I am working with an established pharmaceutical company to recruit an IT Service Desk Team Lead based onsite in their Hoddesdon offices. Leading a team of 4, you will be responsible for providing coaching, mentoring, and performance feedback to support their professional development and success. Additionally, you will be an escalation point for complex IT Support queries. Requirements: Proven experience as a Team Lead for an IT Service Desk Expe...
Employment Type : Full-Time
Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Te...
Employment Type : Full-Time
Head of IT Services- Cardiff Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy. The...
Employment Type : Full-Time
Head of IT Services- Cardiff Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy. The...
Employment Type : Full-Time
IT Support Engineer (MSP) Fitzrovia 30,000 - 35,000 Training Progression Are you an IT Support Engineer experienced working for an MSP, looking to play a pivotal role for an ambitious, award winning MSP that provide IT support services to a range of business across London, the UK and overseas and are targeting 2024 as a year to really grow the company? On offer is a new opportunity that has come through company growth, for an IT Support Engineer...
Employment Type : Full-Time
Role: IT Field Delivery Engineer Location: Field-based covering the Livingston area (Including Fife, Perth and Dundee) Contract Type: Temp to Perm Salary Package: Competitive base salary plus large company benefits, company van, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday. Interview Process: 2-stage process Role purpose: To attend customer sites to provide support on IT hardw...
Employment Type : Full-Time
Our Client is an industry-leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst (JML) to join their shared services IT team, delivering service excellence to some 15,000 users spanning multiple global office locations (including VIPs and Executives). As an IT Access Management Analyst, you will be responsible for administering each user’s IT access r...