it service desk lead Jobs - 111
Service Desk Team Lead
Ashdown Group - London
Employment Type : Full-Time
A growing business based in West London is seeking a technically adept and hands-on IT Service Desk Team Lead to oversee the IT Helpdesk, ensuring efficient and effective IT support to all users globally. You'll provide guidance and support to the Helpdesk Team to ensure high levels of performance, whilst developing and implementing policies, procedures, and best practices. From a technical standpoint you’ll manage escalations and complex ...
Service Desk Team Lead
FPSG Connect - Hoddesdon
Employment Type : Full-Time
I am working with an established pharmaceutical company to recruit an IT Service Desk Team Lead based onsite in their Hoddesdon offices. Leading a team of 4, you will be responsible for providing coaching, mentoring, and performance feedback to support their professional development and success. Additionally, you will be an escalation point for complex IT Support queries. Requirements: Proven experience as a Team Lead for an IT Service Desk Expe...
Service Desk Team Lead
Advanced Resource Managers Limited - PO64PR
Employment Type : Full-Time
Service Desk Team Lead - 1st Line Support Location : Portsmouth Salary : 33,000 Role Overview We are looking for an enthusiastic and experienced Service Desk Team Lead to oversee a team of 1st Line Support Analysts. You will ensure excellent service delivery to clients by managing the team responsible for handling reactive and proactive customer requests across multiple channels, including ITSM platforms, phone, chat, and email. Your primary foc...
Senior IT Manager - Cardiff
Circle Recruitment - Cardiff
Employment Type : Full-Time
Senior IT Manager Senior IT Manager with strong experience in managing IT teams, especially in IT service management is required by a leading company in central Cardiff. A brand new role, to take overall ownership of the IT team, sitting above a line management team that's already in place. It is very much a hands-on role and initially, you will be expected to be in the office to build relationships the majority of the time. The successful candi...
IT Support Team Leader
Xact Placements Limited - Reading
Employment Type : Full-Time
Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Te...
Head of IT Services - Cardiff
Circle Recruitment - Cardiff
Employment Type : Full-Time
Head of IT Services- Cardiff Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy. The...
Head of IT Services - Cardiff
Circle Recruitment - Cardiff
Employment Type : Full-Time
Head of IT Services- Cardiff Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy. The...
Senior IT Support Officer
MacArthur Recruitment - CA73AA
Employment Type : Full-Time
IT Support Team Leader - Senior IT Support Officer : Aspatria area, Cumbria 32,000 - 37,000, negotiable 9-5, Mon - Fri MacArthur Recruitment is working on behalf of a successful production organisation who are looking to hire a Senior IT Support Officer / Supervisor to look after the company’s internal IT systems and support. You’ll be managing a junior IT person. The company is successful, well established and is a lovely place to work with fri...
IT Desktop Support Engineer
Sensical Services - London
Employment Type : Full-Time
Desktop Support Engineer City of London 36,000 - 42,000 dependent on experience Office based (London/Watford) Permanent, Full-Time Sensical, a growing city-based IT MSP, are looking for an experienced Desktop Support Engineer to join the expanding team. This role would suit someone with a relevant MSP background, ideally with experience in a broad range of technologies. Candidates need to have a demonstrative passion for IT and Technology, coupl...
Service Desk Analyst
Connexa - Hemel Hempstead
Employment Type : Full-Time
Service Desk Analyst About the Role Are you a seasoned IT professional with expertise in retail and hospitality technologies? Our client is looking for a Senior Support Analyst to take the lead in managing and supporting a wide array of technical systems, including EPOS, POS, kiosks, digital displays, and more. This is a pivotal role where you will act as the escalation point for complex technical issues, working closely with a team to deliver e...