Employment Type : Full-Time
Principal Consultant (Contact Centre/CX) This critical role is an exciting opportunity for an experienced CX focused specialist to play a pivotal part in designing & implementing advanced contact centre & unified communications environments to ensure customer interaction & operational efficiency. In this role, you will be leading the architectural design, strategy, and implementation of innovate solutions to help drive business value...
Employment Type : Full-Time
What's on offer? A global multidisciplinary company renowned for delivering world-famous projects across the built environment Ambitious environmental strategy - Having developed a market-leading reputation for their work inside buildings, their growing Environment and Infrastructure Team have ambitious plans to offer solutions in between them. As such, you will play an essential role in the journey to triple revenue in 3 years! Exciting workloa...
Employment Type : Full-Time
CX Consultant (Contract) Location: Remote / Hybrid - 2 office days in Midlands office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience (good budget) About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they continue to evolve and grow, they are looking to deepen their understanding of their...
Employment Type : Full-Time
CX Consultant (Contract) Location: Remote / Hybrid - 3 days a week in the office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience (good budget) About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they continue to evolve and grow, they are looking to deepen their understanding of their cust...
Employment Type : Full-Time
Principal Cloud Architect Nottingham (Hybrid) Competitive Salary Car Allowance Bonus VIQU has partnered with a renowned brand in search of a Principal Cloud Architect to lead their Cloud Centre of Excellence. In this pivotal role, the Principal Cloud Architect will offer expert technical guidance to shape the strategic direction of the business. The role will involve leading a dynamic team of architects, focused on advancing architectural develo...
Employment Type : Full-Time
CX INSIGHT MANAGER SALARY UP TO 70,000 LONDON - 2 DAYS A MONTH The Company This is a well known insurance company THE ROLE As CX Insight Manager, you can expect to be involved in the following: Provide insights into end-to-end customer journeys Gather insights from surveys and complaints, delivering true insights, not just data reports Conducts or commissions research to offer valuable insights for business stakeholders, optimising customer jour...
Employment Type : Full-Time
About The Role Team - Insights Lab Working Pattern - Hybrid - minimum of 2 days per week in either the Vitality London, Bournemouth or Stockport office. Full time hours per week. Salary will be dependent on experience and location. We are happy to discuss flexible working! Top 3 skills needed for this role: Strong communication skills Strong analytical skills Navigation of a matrix organisation What this role is all about: The primary purpose of...
Employment Type : Full-Time
CX Proposition Innovation Manager Location: Central London Working set up : Hybrid, 2 days in office a week Salary: 50,000 to 55,000 (experience dependent) plus benefits You’ll be joining a team responsible for the customer experience strategy behind a global luxury retail powerhouse. What this translates to, is looking for opportunities within existing customer journeys and experiences, creating improvements to the customer experience through t...
Employment Type : Full-Time
CX INSIGHT MANAGER SALARY UP TO 70,000 BOURNEMOUTH - 2 DAYS A MONTH The Company This is a well known insurance company THE ROLE As CX Insight Manager, you can expect to be involved in the following: Provide insights into end-to-end customer journeys Gather insights from surveys and complaints, delivering true insights, not just data reports Conducts or commissions research to offer valuable insights for business stakeholders, optimising customer...
Employment Type : Full-Time
ARE YOU THE ONE? Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance. Joining the Customer Experience team at Samsung means being at the heart of customer support across the company. You'll play a pivotal role in driving brand loyalty, contributing to organisational success, and nurturing growth. This is a...