principal consultant contact centre/cx Jobs - 61

Computappoint - SE17ND

Employment Type : Full-Time

Principal Consultant (Contact Centre/CX) This critical role is an exciting opportunity for an experienced CX focused specialist to play a pivotal part in designing & implementing advanced contact centre & unified communications environments to ensure customer interaction & operational efficiency. In this role, you will be leading the architectural design, strategy, and implementation of innovate solutions to help drive business value...

Adecco - Ipswich

Employment Type : Full-Time

CX Consultant (Automotive) Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to 70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you! Our client, a leading global organisation specialising in end-to-end customer experience services, is seek...


Hays Specialist Recruitment Limited - Manchester

Employment Type : Full-Time

What's on offer? A global multidisciplinary company renowned for delivering world-famous projects across the built environment Ambitious environmental strategy - Having developed a market-leading reputation for their work inside buildings, their growing Environment and Infrastructure Team have ambitious plans to offer solutions in between them. As such, you will play an essential role in the journey to triple revenue in 3 years! Exciting workloa...

Zachary Daniels - Birmingham

Employment Type : Full-Time

CX Consultant (Contract) Location: Remote / Hybrid - 2 office days in Midlands office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience (good budget) About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they continue to evolve and grow, they are looking to deepen their understanding of their...

Zachary Daniels - Worcester

Employment Type : Full-Time

CX Consultant (Contract) Location: Remote / Hybrid - 3 days a week in the office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience (good budget) About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they continue to evolve and grow, they are looking to deepen their understanding of their cust...

Vitality - WC2R0DT

Employment Type : Full-Time

About The Role Team - Insights Lab Working Pattern - Hybrid - minimum of 2 days per week in either the Vitality London, Bournemouth or Stockport office. Full time hours per week. Salary will be dependent on experience and location. We are happy to discuss flexible working! Top 3 skills needed for this role: Strong communication skills Strong analytical skills Navigation of a matrix organisation What this role is all about: The primary purpose of...

Harnham - Data & Analytics Recruitment - London

Employment Type : Full-Time

CX INSIGHT MANAGER SALARY UP TO 70,000 LONDON - 2 DAYS A MONTH The Company This is a well known insurance company THE ROLE As CX Insight Manager, you can expect to be involved in the following: Provide insights into end-to-end customer journeys Gather insights from surveys and complaints, delivering true insights, not just data reports Conducts or commissions research to offer valuable insights for business stakeholders, optimising customer jour...

MERJE Ltd - YO269SS

Employment Type : Full-Time

Customer Experience Team Lead  Salary: Up to 35,000 per annum based on experience Location: Hybrid 1xday per week York  MERJE is excited to present an exceptional opportunity for a Customer Experience Lead in the insurance sector. This role offers a chance to drive customer satisfaction initiatives for an award-winning company. The successful candidate will lead complaints management, consumer duty efforts, and strategic innovation in ...

Harnham - Data & Analytics Recruitment - Bournemouth

Employment Type : Full-Time

CX INSIGHT MANAGER SALARY UP TO 70,000 BOURNEMOUTH - 2 DAYS A MONTH The Company This is a well known insurance company THE ROLE As CX Insight Manager, you can expect to be involved in the following: Provide insights into end-to-end customer journeys Gather insights from surveys and complaints, delivering true insights, not just data reports Conducts or commissions research to offer valuable insights for business stakeholders, optimising customer...

Blue Pelican - W1B3AG

Employment Type : Full-Time

CX Proposition Innovation Manager Location: Central London Working set up : Hybrid, 2 days in office a week Salary: 50,000 to 55,000 (experience dependent) plus benefits You’ll be joining a team responsible for the customer experience strategy behind a global luxury retail powerhouse. What this translates to, is looking for opportunities within existing customer journeys and experiences, creating improvements to the customer experience through t...